Early access open for teams and developers

Every message. One stream.

Unified Inbox brings messages from email, messaging apps, and support channels into one organized workspace. AI agents sort, summarize, and draft replies. Your team reviews and approves before anything sends.

  • Shared stream for support, sales, and ops
  • Human approval on every send
  • API for integrations and workflows

Connects with the tools you already use

  • Gmail
  • Outlook
  • Slack
  • WhatsApp
  • SMS
  • Intercom
  • Zendesk
  • REST API

Features

One place for every conversation

Stop switching tabs and losing context. Every channel flows into a single stream with clear ownership and priority.

  1. Connect every channel

    Plug in Gmail, Outlook, Slack, WhatsApp, SMS, Intercom, and Zendesk. OAuth or API keys get messages flowing in minutes.

  2. One central stream

    A single searchable stream with assignment and priority. Threads stay linked across channels so replies send from the right place.

  3. AI triage and drafting

    Agents classify intent, summarize threads, route to the right teammate, and draft replies in your voice. Nothing sends without approval.

  4. Developer API

    Read, search, triage, and reply with a REST API. Webhooks fire on new messages, drafts, and approvals for custom workflows.

How it works

From scattered inboxes to one approved flow

Three steps take you from channel chaos to a calm stream where agents prepare the work and your team makes the call.

  1. Connect your channels

    Link email accounts, messaging apps, and support tools. Map each channel to a shared workspace with routing rules per team.

  2. Messages organize into one stream

    New messages arrive deduplicated and threaded, with priority, summary, and suggested owner attached to each thread.

  3. Agents draft, your team approves

    Review each draft, edit in one click when needed, then approve. Unified Inbox sends it from the original channel.

Human control is required. AI prepares drafts only. A person approves every message before it sends.